Shipping policy

Shipping Policy

No Physical Shipping

The Counselor Club sells digital products only. We do not ship physical items. There are no shipping fees, handling charges, or delivery wait times associated with your order.

Instant Digital Delivery

Upon completing your purchase, you will receive an email with a download link to access your files. Downloads are typically available immediately after payment is confirmed.

Didn't Receive Your Download?

If you did not receive your download link, please try the following:

• Check your spam or junk mail folder
• Ensure the email address entered at checkout is correct
• Allow a few minutes for the email to arrive

If you still cannot access your files, please contact us at support@counselorclub.org and we'll get it sorted out promptly.